FAQs
What makes your hair extensions and wigs stand out in terms of quality?
Answer: We source only the highest quality, 100% natural raw hair for our extensions and wigs. Each strand is carefully selected to ensure a soft, lustrous, and long-lasting product.
Do you offer different hair types and textures to match my natural hair?
Answer: No, we only offer raw Indian hair of different hair texture, including Straight, Deepwave, and Bodywave to match your natural hair.
Is the hair color consistent?
Answer : We make every effort to maintain consistent color, but as our hair is natural, slight color variations may occur. You can always consult with us for customized coloring options.
Do you offer international shipping for online orders?
Answer : Yes, we offer international shipping for online orders. Shipping rates and delivery times may vary based on your location.
Can I request a custom wig color to my specifications?
Answer: Yes, we offer custom wig color services, allowing you to design a unique piece that perfectly matches your style and preferences.
How can I contact your customer support team for additional assistance?
Answer: You can reach our customer support through our website, phone, or email. We are here to help with any questions or concerns you may have. Response time can take up to 24-48 Hours.
How long is your Shipping time?
Answer: Our standard shipping time is 3-4 business days, with a processing time of 3 business days. Expedited shipping is 1-2 business days. International time is varies based on the distance and time and custom services.
HAIR CARE FAQs
How do I properly care for my hair extensions or wigs to ensure longevity?
Answer : Wash and condition the wig or extensions if there is build up. Preferable air dry but can also blow dry if needed. Light oils to keep hair looking luster and styling to keep your hair looking its best.
Can I use heat styling tools on your hair products?
Answer: Yes, our hair extensions and wigs can withstand heat styling tools. However, we recommend using a heat protectant to minimize damage.
How do I use your hair oil serum for the best results?
Answer : Apply a small amount of the serum to your hair, focusing on the ends. It can be used on damp or dry hair. For best results, use daily or as needed.
Is the hair oil serum suitable for all hair types?
Answer : Our hair oil serum is designed for all natural hair types not for extensions. It is especially beneficial for dry, frizzy, or damaged hair. It helps to retain moisture, strengthens hair, stimulate hair growth and prevent hair falling out.
Got more questions? Contact us and we will reply back within 1-2 working days